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We only deliver to the UK and certain other countries. We are only able to deliver to addresses in the UK and a small number of countries outside the UK. If you want us to deliver to a country outside the UK that is included in our International Delivery policy, you may wish to email us here CONTACT US. You will be responsible for all customs requirements and duties arising where we agree to deliver the products outside the UK.

During the order process, we will let you know when we will expect to be able to provide the products to you. We will deliver them to you as soon as reasonably possible and in any event within 30 days after the day on which we accept your order.

If our delivery of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. If there is a risk of substantial delay you may contact us to cancel your order and receive a refund for any products you have paid for but not received.
Apart from your first order, you may ask us to deliver the products to an alternative address. We may attempt to deliver the products either to that alternative address, or to the address registered to the cardholder of the credit or debit card that you used to make payment.