We use cookies to make your experience better. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Learn more.
What are Cookies?
Cookie Policy
Introduction
This Cookie Policy explains how ScooterAndBikes.co.uk ("we", "us", "our"), operated by [Your Company Name], uses cookies and similar tracking technologies when you visit and interact with our website at scooterandbikes.co.uk (the "Site"). This policy should be read alongside our Privacy Policy and Terms & Conditions.
Our Site is built on the Magento 2 (Adobe Commerce Open Source) platform. Magento and certain third-party integrations set cookies automatically to support the operation, security, and performance of the website. This document details all categories of cookies we use, their purpose, their lifespan, and your rights to control them.
By continuing to use our website after being presented with our cookie consent notice, you consent to our use of cookies in accordance with this policy. Where cookies require your consent, we will not set them until you have actively agreed. You may withdraw consent at any time.
What Are Cookies?
Cookies are small text files that a website places on your device when you visit. They are widely used to make websites work, work more efficiently, and to provide information to website owners. Cookies do not contain executable code and cannot access other information on your device.
In addition to cookies, we may use similar technologies including:
- Local Storage / Session Storage: Browser-based storage used by our Magento frontend for shopping cart persistence and UI state.
- Pixel Tags / Web Beacons: Small transparent images used to track email open rates and page impressions (used by third-party marketing tools if enabled).
- Fingerprinting: We do not use browser fingerprinting techniques on this Site.
Types of Cookies We Use
3.1 — Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off. They are set in response to actions you take such as logging in, adding items to your cart, or completing a purchase.
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
| PHPSESSID | scooterandbikes.co.uk | Maintains your PHP session across page requests. Required for the cart, login, and checkout. | Session |
| frontend | Magento 2 | Core Magento session cookie. Tracks the customer session, cart contents, and login state. | Session |
| mage-cache-sessid | Magento 2 | Determines when browser local storage cache should be invalidated. Required for accurate cart data. | Session |
| mage-cache-storage | Magento 2 | Stores customer section data in browser local storage, reducing server requests for cart totals. | Session |
| form_key | Magento 2 | A security token appended to all forms to protect against Cross-Site Request Forgery (CSRF) attacks. | Session |
| mage-messages | Magento 2 | Stores flash messages (e.g. "Item added to cart") that persist between page navigations. | Session |
| recently_viewed_product | Magento 2 | Stores recently viewed products for the "Recently Viewed" widget. | 1 year |
| recently_compared_product | Magento 2 | Stores recently compared products for the compare functionality. | 1 year |
| product_data_storage | Magento 2 | Stores information about products associated with recently viewed and compared items. | 1 year |
| store | Magento 2 | Stores the customer's selected store view (language/region). | 1 year |
| currency | Magento 2 | Stores the customer's selected display currency. | 1 year |
3.2 — Performance & Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve site performance. All information collected is aggregated and anonymous.
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
| _ga | Google Analytics | Registers a unique ID to generate statistical data on how visitors use the site. | 2 years |
| _ga_[ID] | Google Analytics 4 | Used by GA4 to persist session state and measure interactions across sessions. | 2 years |
| _gid | Google Analytics | Registers a unique ID to keep statistics on how visitors use the site. | 24 hours |
| _gat | Google Analytics | Used to throttle the request rate to Google Analytics on high-traffic sites. | 1 minute |
| _gac_[ID] | Google Ads / GA | Contains campaign-related information to tie ad clicks to conversion events. | 90 days |
3.3 — Functional Cookies
These cookies enable enhanced functionality and personalisation. If you do not allow these cookies, some services may not function properly.
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
| private_content_version | Magento 2 | Assigns a version number to private content to prevent the cache from serving stale customer-specific data. | 1 year |
| X-Magento-Vary | Magento 2 FPC | Used by Magento's Full Page Cache to signal which cached page version to serve. | Session |
| section_data_ids | Magento 2 | Stores version numbers for customer sections (cart, wishlist) to trigger updates when data changes. | Session |
| login_redirect | Magento 2 | Stores the URL visited before login, enabling redirect back after authentication. | Session |
| guest-view | Magento 2 | Allows guest customers to track and view their order without an account. | 1 year |
| mage_cache_storage_nonce | Magento 2 | Security nonce to prevent replay attacks against the customer data cache mechanism. | Session |
3.4 — Targeting & Marketing Cookies
These cookies may be set by advertising partners to build a profile of your interests and show relevant adverts on other sites.
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
| _fbp | Meta (Facebook) | Used by Facebook to deliver advertisement products such as real-time bidding. (Set only if Meta Pixel is enabled.) | 3 months |
| ads/ga-audiences | Google Ads | Used to re-engage visitors likely to convert, based on online behaviour. (Set only if Google Ads is enabled.) | Session |
| IDE | Google DoubleClick | Used to register user actions after viewing or clicking an advertiser's ad. (Set only if Google Ads is enabled.) | 1 year |
3.5 — Third-Party Service Cookies
Our website integrates with third-party services that may set their own cookies. We recommend reviewing each provider's privacy and cookie policies directly.
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
| NID, CONSENT | Set when Google Maps, reCAPTCHA, or embedded Google content is used. Stores preferences and security state. | 6 months | |
| __cf_bm | Cloudflare | Distinguishes between humans and bots, protecting forms and checkout from abuse. | 30 minutes |
| cf_clearance | Cloudflare | Records that the user passed a Cloudflare security challenge, avoiding repeated challenges. | 1 year |
| JSESSIONID | Payment Providers | Session cookie used by payment processors (e.g. PayPal, Stripe) during checkout. | Session |
| OptanonConsent | Cookie Banner | Stores the user's cookie consent preferences. | 1 year |
| OptanonAlertBoxClosed | Cookie Banner | Records whether the user has closed the cookie consent notice. | 1 year |
Legal Basis for Using Cookies
Under the UK Privacy and Electronic Communications Regulations (PECR) and the UK GDPR, we must have a legal basis for setting cookies on your device. Our legal bases are:
- Legitimate Interests (Article 6(1)(f) UK GDPR): Strictly necessary cookies are set on the basis of our legitimate interest in providing a functioning, secure e-commerce website. These do not require consent under PECR.
- Consent (Article 6(1)(a) UK GDPR): Performance, functional, targeting, and third-party marketing cookies require your freely given, specific, informed, and unambiguous consent, obtained via our cookie consent banner.
- Contract Performance (Article 6(1)(b) UK GDPR): Some functional cookies are necessary to fulfil our contract with you — for example, maintaining your shopping cart and checkout session.
Your Cookie Choices & Rights
You have several ways to control and manage cookies. Restricting certain cookies may impact your experience and some features may not function correctly.
5.1 — Cookie Consent Banner
When you first visit scooterandbikes.co.uk you will be shown a cookie consent notice. You can accept all cookies, reject all non-essential cookies, or customise preferences by category. Change your preferences at any time via the Cookie Settings link in the site footer.
5.2 — Browser Controls
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data
- Safari (macOS/iOS): Preferences → Privacy → Manage Website Data
- Opera: Settings → Advanced → Privacy & security → Cookies
5.3 — Opt Out of Analytics
You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on.
5.4 — Opt Out of Advertising
- Your Online Choices (UK): www.youronlinechoices.eu
- Digital Advertising Alliance: www.aboutads.info/choices
- Network Advertising Initiative: www.networkadvertising.org/choices
Data Retention
The retention period for each cookie is outlined in the tables above. Where cookies collect personal data, that data will be retained only for as long as necessary for the purpose for which it was collected, in accordance with our Privacy Policy.
Analytics data (e.g. Google Analytics) is retained for a maximum of 26 months before automatic deletion. You may request earlier deletion of your data by contacting us using the details in Section 9.
International Data Transfers
Some third-party cookies (such as those set by Google, Meta, or Cloudflare) result in data being processed outside of the United Kingdom, including in the United States. Where such transfers occur, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs) approved by the UK ICO
- Adequacy decisions under UK GDPR
- Binding Corporate Rules where applicable
Updates to This Policy
We may update this Cookie Policy from time to time in response to changes in applicable law, new technology, our use of cookies, or changes to our website. Any changes will be published on this page with an updated "Last updated" date. Where changes are material, we will notify users via a prominent notice on the Site or by email.
Appendix: Magento 2 Cookie Reference
Consolidated reference of all Magento 2 core cookies, mapped to their GDPR/PECR category.
| Cookie | Magento Module / Component | GDPR / PECR Category |
|---|---|---|
| frontend | Magento_Customer / Session | Strictly Necessary |
| mage-cache-sessid | Magento_PageCache | Strictly Necessary |
| form_key | Magento_Framework (CSRF) | Strictly Necessary |
| mage-messages | Magento_Framework | Strictly Necessary |
| mage-cache-storage | Magento_PageCache | Strictly Necessary |
| X-Magento-Vary | Magento_PageCache (FPC) | Functional |
| private_content_version | Magento_Customer | Functional |
| section_data_ids | Magento_Customer | Functional |
| recently_viewed_product | Magento_Catalog | Functional |
| recently_compared_product | Magento_Catalog | Functional |
| product_data_storage | Magento_Catalog | Functional |
| guest-view | Magento_Sales | Functional |
| store | Magento_Store | Functional |
| currency | Magento_Directory | Functional |
| login_redirect | Magento_Customer | Functional |
| mage_cache_storage_nonce | Magento_Framework (Security) | Functional |